Gratitude Fuels Better Board and Team Dynamics

The holidays remind us to give thanks to our loved ones. At our Thanksgiving, my sister asked everyone what they were thankful for and when the turn came for my ten-year-old grandson, Avi, here is what he said: “I am thankful to my aunt Tonia for making a beautiful holiday Thanksgiving and for gathering the […]

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Leaders’ New Goal: Emotional Connection

Helping high-potential leaders is one of the key areas that companies focus training on, and yet, when their leaders actually get that role, they often feel like they are unprepared for it. What is the missing link? And how can leaders be more prepared? The answer is emotional connection. When teams don’t perform well, it […]

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Accountability Starts With Emotional Connection in Forbes

Accountability is one of the most important things leaders must deal with in business, and often, it’s the one they struggle with most. See if you recognize some of these suggestions you have heard from others on how to deal with holding people accountable: “Be clear on action items, crystal clear.” It never worked for […]

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Why A Board Caught In A Negative Cycle Shouldn’t Neglect Emotion in Forbes

Published on Forbes   Uber’s board is again facing challenging times. After a shake-up over the last year or so, including Travis Kalanick’s loss of power in the company, the board has added several new openings. But there is still a concern about its negative interactional pattern. In our past analysis, we discussed some strategies […]

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Five Ways To Bounce Back From A Culture Catastrophe in Forbes

Published on Forbes Corporate culture is a growing concern for boards and stockholders. One study shows that 92% of executives believe improving corporate culture would increase their firm’s value. That is an overwhelming majority, and yet so many companies with seemingly unlimited resources keep falling into the trap of poor culture.   A recent victim […]

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Google CEO, Sundar Pichai Answers The 3 Most Important Questions

Recently a Google employee wrote a 10-page memo to express his views. In response, he was fired. Google’s CEO, Sundar Pichai interrupted his vacation and wrote a memo to all Google employees . Pichai’s memo and the decision to cut vacations short clearly demonstrates that he is aware of how emotions can impact company’s culture […]

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A Fraud Examiner’s Guide To Relationships

Trust and transparency are two of the most important elements of a fraud examiner’s relationship with their client. We strive for it through the process of emotional connection, whether we realize it or not. The best way to gain the trust is to become more aware of it. We now know how these types of […]

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When Performance Becomes More Important Than Values: Wells Fargo

It is difficult to open a newspaper without seeing the latest on the Wells Fargo scandal. As we all know, Wells Fargo employees opened over 2 million unauthorized customer accounts which resulted in 5,300 low level employees being fired and $185 million in fees along with loss of trust with the public and shareholders. So […]

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A Different Approach to Board Consulting

All in all, consulting can be a pretty tough gig. Companies usually hire a board consultant when things are getting pretty bad and they generally expect fast results. It can be tempting to go into a consult with a set of expectations and a detailed plan to get things done based on the research you’ve […]

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