Creating Positive Interactions Through Emotional Connection


Any relationship – professional, team, or situational is inevitably bound to come under the strain of uncertainty, anger, or stress. The goal in relationships is not to avoid these conflicts but to learn how to repair them and build trust for future interactions.


Repairing through emotional connection helps relationships grow stronger. By building trust through each complete repair, individuals start to form secure bonds and increase trust and positive behaviors in their interactions.


This Lifelong Learning Women’s Forum welcomes Dr. Lola Gershfeld, Psy.D., who developed the Emotional Connection process (EmC), a scientific, attachment-based approach to conflict resolution, positive team dynamics, and culture transformation.


In this presentation, Dr. Gershfeld helps to identify the emotions in team interactions and outlines steps you can take to repair fractured relationships safely and effectively.